Alpine Access Work From Home
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Working at home requires the ability to work on your own most times. Alpine Access managers and employees were always really helpful. They made it feel very comfortable and seemed as if they really cared about their employees. Tried to be flexible with hard working employees. All calls are inbound calls, so you do not have to worry about sales or outbound telemarketing.
I have a phone interview on Monday, and would like as clear of a picture as I can get. Glassdoor is your resource for information about the Work From Home benefits at Alpine Access. Learn about Alpine Access Work From Home, including a description from the employer, and comments and ratings provided anonymously by current and former Alpine Access employees. Alpine Access is one of many virtual call center companies that offers work from home positions. When you join the SYKES team, you don’t just get a great job; you become part of a fantastic community built by caring about each other and doing great work.
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Most of these jobs are also really sales jobs hidden behind fancy words. Yes, you are a CSR, but they want you to sell sell sell as well. When I first started they told me that I would be expected to upsell on every call which is fine, however it has become more than that. We have ten company values and make business decisions based on these values. Value number one is “We choose to have everyone win”.
There is a lot of things that I don’t have to worry about because I get to do this at home. If I have an early shift I don’t have to get up 2 hours earlier, get dressed,and get out the door at a certain time, or fight traffic. I just get out of bed, make some coffee and set up my tools and away I go. And when I am done, I log off and just have to open my office door to be “home”. P.S. I can tell you one thing I don’t miss the politics of the high school work environment.
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Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. I started Aug 25th for GE with Sykes working for synchrony credit cards for Walmart and SAMs club. The training I have to say us really bad and haven’t really learned much. Spent first 3 days dealing with technical issues. 40 people in my class and a lot were having problems connecting to certain programs we had to use.
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Alpine is seeking a District Sales Manager for the West-Midwest territory. The role is responsible for identifying sales goals and acting on opportunities to produce sales in th... Be advised, unauthorized parties may use the name of SYKES in an attempt to solicit fees or information from potential job seekers. All official communications will only be sent from an @sykes.com address. As if you’re driven to better yourself professionally and personally, there’s a place for you here. If you want movie nights, ice cream socials, athletic and volunteer clubs, or just want “wear your PJ’s to work” days, that’s all here, too.
They send you a computer to use, which is very nice. You have to complete your first few days of training with your personal computer. For up to date information and jobs, please see the SYKES profile. SYKES is a place where your passion for service and desire to make a difference can grow into new opportunities. A place where you can be all that you are—genuine, caring, interested in people and interesting yourself—and become even more.
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When I was first looking at Sykes, I had two small children and I knew that it was not going to be possible for me to work over 30 hours a week. And so, I looked them up on the internet and started researching. In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. Are you a self-starter who takes initiative and loves to work on multiple projects? Better hope you have no tech issues with your AIB, cause you WILL NOT be paid for it..
They make you put in bids and they base it on your metrics and your tenure. So you might have gotten days and now you are on nights. I like working nights so this hasn’t been an issue for me, but I know it has for others.
It amazing how much a bad manager can turn your attitude into crap and I agree that is really on me if I choose to make it negative. Your TL will change constantly and if they don’t like you then you will be harassed by the, listening to your calls and messaging you while you are on them telling you what to say or giving you crap. This has happened to a few of my co-workers and they were literally in tears.
This job is great if you want to work from home, but can be lonely if you need people around you. This isn’t a job you can do with your kids around as any back ground noise would get you immediate dismissal and the calls are basically back to back. I am going to do the interview, as it starts in 10 minutes, but my gut is telling me not to do it!
I just finished a training program with Alpine Access, if you can call it that. The instructors act like giggly teenagers, most of the training is ‘do it yourself’, there is no support, you try to transfer a customer to a supervisor and no one answers the line. You can wait several minutes until you decide to go back and let the customer know what’s going on, and this is called a ‘warm transfer’.
My experience was unpleasant and stressful working for this company, especially after mid 2011 to early 2012
Depending on location, employees are eligible for free tuition after one year of employment to work toward their online degree at University of Arizona Global Campus. We also provide a SYKES scholarship for aspiring students and children of our U.S. employees. We are working to become the easiest to use and most loved provider of heating and cooling products and services for everyday homeowners nationwide. Google has awarded us a Trusted Store rating higher than anyone in our industry, and we are making continuous improvements daily.
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